Terms and conditions

TERMS AND CONDITIONS

PAYMENT

The following paymentmethods are accepted: Visa, MasterCard,Visa Electron, American Express and MobilePay. Payment is debited from your card at time of dispatch. All amounts are in DKK, including VAT.

DELIVERY

Delivery costs from DKK 36,-, (depending on the shipping destination). DAMERNES MAGASIN covers shipping on orders above DKK 1000,- shipping within Denmark. Shipping costs on orders below DKK 1000,- or outside of Denmark will be displayed at check-out. All shipments that are sent by DAMERNES MAGASIN are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist. Orders placed before 11am Monday - Friday  will be shipped same day. We aim to deliver within 1-3 working days. 

IN-STORE PICKUP

In-store pickup is available during store opening hours at Jægersborggade 29, kld th, 2200 Copenhagen N.

A confirmation email will be sent once your order is ready to pick-up.

RETURNS POLICY

You have the right to return you order within 14 working days of receipt of the goods. Any sum debited from your card will be credited to your account as soon as the goods are received and checked by DAMERNES MAGASIN.

DAMERNES MAGASIN offer a refund provided that the products are returned unworn, in perfect and salable condition, with all tags and packaging attached. We hold the right to deny return if the product returned does not meet our policy requirements.

The buyer is responsible for return shipping and for any costs involved. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. DAMERNES MAGASIN will cover the return costs for faulty products or products that are damaged in transit to you in which case you should contact hej@damernes-magasin.com with photographic evidence.

All sales are final after 14 days of purchase.

PLEASE RETURN TO:

DAMERNES MAGASIN

ATT: RETURN

Jægersborggade 29, kld. th 

2200 Copenhagen N

Denmark 

SECURITY

The informations you give to DAMERNES MAGASIN, like address, email, phone number and so, will be treated with full confidentiality and will not be past on to  third parties.

WARRENTY

You have a 2 year warranty. Manufacturing defects which appears after use is covered by the warranty. Damages that occurs due to the wrong hadling, wear, unintentional use or poorly care is not covered by the warranty.
If you have recieved the wrong or a defect goods we will exchange it without cost. If so, pls contact us before you return the delivery at hej@damernes-magasin.com and remember to give us your phone number and email adress. Along with the item(s) you must leave some information of the mistake or defect of the order, your name ad invoice number. We will immediately send you a new style if possible. If not we will refund the full amount - including the freight cost.
The risk of the goods passes to you as a consumer at the time of delivery. Therefore always check when you recieve them. Pls contact os within 24 hours - or the following work day - if there are any visible damages or manufacturing defects.

COMPANY DETAILS

DAMERNES MAGASIN

Jægersborggade 29, kld th 

2200 Copenhagen N

CVR.: 42631930